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SSL support enables users to send and receive mails securely. Most errors due to incorrect mail client settings get fixed once the configuration is done correctly. To resolve the email sending error with Apple devices, we do these checks.įirst and foremost, we confirm that the iPhone mail client settings of the user are configured correctly. How to fix the error ‘cannot send mail the recipient was rejected by the server’ When the mail account password is wrong, the mail server will not be able to authenticate the user.

But when mail account passwords are reset, these passwords should be updated in the mail clients also. Periodic password resets are vital for security reasons. This can occur due to internet connectivity issues or SMTP port blocks. When the mail client is unable to connect to the mail server, it can lead to mail delivery errors. But certain updates may require changes in your mail client settings, for mails to work fine. This usually happens after any software updates in the device.Īpple releases periodic iOS updates for feature additions and security enhancements. In certain instances, users report that mails that were working fine, starts giving error all of a sudden. The mails sent without SMTP authentication will be rejected by the mail server with the message “cannot send mail the recipient was rejected by the server”. But almost all mail servers are not configured to be open relays. When a mail is attempted to be sent without authenticating, it works only if the mail server is an open relay. This leads to failure in SMTP authentication when sending mails. The iPhone settings show outgoing mail server details as optional, and so many users tend to ignore those fields. When you configure mail client in your iPhone, you need to specify the incoming and outgoing mail servers associated with that account, along with the username and password. This happens due to 4 main reasons, as we’ll see here. If the mail server feels you are trying to relay through it without proper authentication, this error pops up. This need not mean you are sending to an incorrect recipient address. The recipient (email address) was rejected by the server because it does not allow relaying”. The error says recipient was rejected by the server. When customers try to send mails using their iPhone or iPad devices, they sometimes get this error. Today, we’ll discuss about the error “Cannot send mail the recipient was rejected by the server”, that some users get when they send mails from their Apple devices.Ĥ reasons you get ‘cannot send mail the recipient was rejected by the server’ error

In our role as Outsourced Tech Support for web hosting providers, email errors are one major category of issues we resolve for the customers. But this convenience can get upset when email errors crop up all of a sudden.

One click email delivery – That’s why everyone prefers sending mails via mobile devices.